I am constantly getting phone calls from frightened customers claiming that someone called them or a web page popped up claiming that their computer is infected. The latest scam claims to be from Comcast.
They even claim to be ME! Gary just called me and said a guy with a foreign accent called him and claimed to be "PC Bits Support." When he began to question him, he hung up.
This is a scam folks. NO legitimate company or government agency EVER calls people claiming to know their computer is infected. Neither do web pages "know" that your computer is infected.
People have brought me iPhone's, Chromebooks, Macs, Androids and Windows computers, all with webpages claiming their computer is infected. These scammers just lock up the browser so you can't close the page. They have a loud voice yelling at you or a loud beeping sound.
Please take some time to read these two web sites. Educate yourself and your friends and family about these scammers.
If you receive a phone call from anyone claiming to know your computer is infected, do not listen to anything they say!!! State clearly that you know this call is a scam and that you are reporting this call to the FBI. Then HANG UP!
If a web page pops up claiming to know your computer is infected, DO NOT call any phone numbers! Shut off the computer with the real power button. Just hold it down until the computer goes off! Reboot and run all your scans. Do not "Restore" the web page when you open your browser again. Restoring would bring you back to the infected web page!
You can report the scam here: http://www.ic3.gov/default.aspx
Dean Hancy PC Bits Inc.
